Frequently Asked Questions

Please read our FAQ before sending us a message.

Can I upload one of your films to my social channel?

No, sorry. If you’d like to share, please use the YouTube link.

Can I screen your films at my event?

Sure, but some events have licensing fees so please check out this page for more information.

Can I use your films for educational purposes?

Yes, we’d love you to—on the provision that you never upload a modified version of our film online. Usage is free, but please reach out and let us know how you wish to use it.

How much is postage?

Postage fees for all items are shown in your cart and on the check-out page after you enter your address.

How long will delivery take?

Delivery time for ‘Zero: The Beginning’ will take around 3 – 10 business days for the US and 2-4 weeks for international. Delivery for all other items in our store will be dependant on what method of shipping you select during check-out. Please read out Shipping & Return Policy for more information.

Hey, where's my stuff?

First, check the FAQ above on delivery times. Next, check your spam folder in case you missed any communications from us. Finally, if you’re still unsure, please send us an email.

Send us an email